Terms and Conditions
Customer Support Chat – Mindville
Mindville reserves the right to suspend or discontinue its live support chat at any time without prior notice. While we strive to respond promptly, occasional delays may occur, for which Mindville is not liable. Please note that chat communications may be recorded for internal reference but are not accessible to users afterward.
Chat Usage Guidelines
You agree not to share any content that is unlawful, offensive, abusive, or inappropriate. The chat is strictly for customer service and not intended for unsolicited business or promotional messages.
User Agreement – You Agree and Confirm
You accept full responsibility for ensuring that the shipping details you provide are correct. Any redelivery costs due to incorrect information will be borne by you.
All services on the Mindville website must be used for legal purposes only, and you agree to comply with applicable laws and regulations.
You agree to provide genuine, accurate information during registration and transactions. Mindville reserves the right to verify and reject incorrect or misleading details.
You understand that accessing and using the Mindville site is at your own risk.
You will double-check product details and delivery information before placing your order.
Prohibited Activities
The following actions are strictly prohibited:
Sharing unlawful, defamatory, or inappropriate content
Encouraging or promoting illegal behavior
Gaining unauthorized access to systems or disrupting services
Copying or distributing copyrighted materials without permission
Interfering with other users' experience on the site
Terms Modification
Mindville may change these Terms & Conditions without prior notice. The most current version will always be available on the website. Continued use after changes means you accept the updated terms.
Governing Law & Jurisdiction
This agreement is governed by Indian law. Any disputes will be resolved through arbitration in Mumbai, under the Arbitration and Conciliation Act, 1996. The courts in Mumbai shall have exclusive jurisdiction.
Reviews, Feedback & Submissions
All reviews, feedback, and user submissions become the sole property of Mindville. We may use, modify, and distribute this content without compensation to you. Please ensure that any submission does not violate any rights or laws.
Force Majeure
Mindville will not be held responsible for delays or failure to deliver due to events beyond our control—such as natural disasters, legal restrictions, strikes, or wars.
Copyright & Trademark
All content on the Mindville website is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
Indemnity
You agree to indemnify and hold Mindville harmless from any legal claims, liabilities, or expenses arising out of your use of the site or violation of these terms.
Termination
This agreement remains in effect unless terminated by either party. Mindville may suspend your access without notice if you violate the terms. You must discontinue use immediately upon termination.
Limitation of Liability
Mindville provides the website “as is” and is not liable for any errors, service interruptions, or delays. Our liability is limited to the value of the item purchased.
Site Security
Users must not attempt to breach site security or access private data. Any such violations may result in legal action.
Entire Agreement
These terms represent the complete agreement between you and Mindville and override all prior communications.
Late Delivery
Mindville is not responsible for delivery delays caused by events outside our control, such as weather, strikes, or courier issues.
Need Help?
For any support or questions, please contact us at hello@mindville.in.
